FAQ

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1. What areas do you serve?

We proudly serve Sand Springs, OK, and the surrounding communities. Whether you’re located in Tulsa, Sapulpa, or nearby towns, we’re ready to provide reliable HVAC services. If you’re unsure whether your location is within our service area, feel free to contact us, and we’ll be happy to assist.

2. What types of HVAC systems do you work on?

We specialize in a wide range of HVAC systems, including:

  • Heating Systems: Furnaces, heat pumps, and other heating solutions.

  • Cooling Systems: Central air conditioners, split systems, and more.

  • Ventilation Systems: Ductwork and air quality solutions.

  • Water Heaters: Both traditional tank-style water heaters and modern tankless systems. No matter the system or brand, our skilled technicians are trained to handle installations, repairs, replacements, and maintenance.

3. Do you offer free estimates?

Yes! We provide free, no-obligation estimates for all major HVAC projects, such as system installations, replacements, and extensive repairs. During the consultation, we’ll evaluate your home or business needs, recommend the best solutions, and provide a transparent, detailed quote.

4. Are you available for emergency services?

Yes, we offer 24/7 emergency services to address urgent HVAC issues. Whether your heater stops working on a cold night or your AC fails during a heatwave, our team is just a call away. We prioritize emergency repairs to restore your comfort as quickly as possible.

5. Do you provide financing options?

Absolutely! We understand that HVAC services can be a significant investment, which is why we offer flexible financing options to fit your budget. We also provide discounts for military families and special plans for low-income households, ensuring that everyone has access to reliable heating and cooling solutions.

6. How often should I have my HVAC system serviced?

To maintain optimal performance, we recommend professional HVAC maintenance at least once a year. Ideally:

  • For Cooling Systems: Service them in the spring before the summer heat.

  • For Heating Systems: Service them in the fall before winter sets in. Regular maintenance improves energy efficiency, prevents unexpected breakdowns, and extends the lifespan of your system. Our maintenance plans make it easy to keep your system in top condition year-round.

7. What brands do you work with?

We are proud to install and service Goodman products, known for their reliability and performance. However, our technicians are trained to work on all major HVAC brands, including Trane, Carrier, Lennox, Rheem, and more. Regardless of your system’s make or model, we have the expertise to handle it.

8. How do I know if I need a new HVAC system?

Signs that you may need a new HVAC system include:

  • Age of the System: Most systems last 10–15 years.

  • Frequent Repairs: Constant breakdowns or costly repairs may not be worth it.

  • Energy Inefficiency: Higher energy bills could indicate that your system is no longer efficient.

  • Inconsistent Temperatures: If your system struggles to maintain comfort, it may be time for a replacement. We’ll evaluate your system and provide honest recommendations, ensuring you make the best decision for your home or business.

9. What is the typical lifespan of an HVAC system?

The lifespan of an HVAC system depends on factors like usage, maintenance, and quality of installation. On average:

  • Air Conditioners & Heat Pumps: 10–15 years

  • Furnaces: 15–20 years

  • Water Heaters: 8–12 years Regular maintenance and prompt repairs can help extend the life of your system and improve its efficiency.

10. Do you offer maintenance plans?

Yes, we offer customized maintenance plans designed to keep your HVAC system running smoothly. Our plans include:

  • Regular tune-ups

  • Filter replacements

  • System checks to prevent potential issues

  • Priority scheduling for repairs and services By investing in a maintenance plan, you can reduce the risk of costly breakdowns and ensure your system operates at peak efficiency.

11. Can you clean and repair ductwork?

Yes, we provide comprehensive ductwork services, including:

  • Cleaning: Removing dust, allergens, and debris to improve indoor air quality and system efficiency.

  • Repairs: Fixing damaged ducts to ensure proper airflow and reduce energy waste.

  • Installation: Designing and installing new duct systems for optimal performance. Clean and well-maintained ductwork is essential for a comfortable and energy-efficient home or business.

12. How can I schedule an appointment?

Scheduling an appointment is quick and easy! You can:

  • Call us directly at (918) 245-7272 to speak with a friendly representative.

  • Visit our website at sandspringshvac.com and fill out the contact form. We’ll work with you to find a convenient time for your service, whether it’s a routine maintenance visit, an emergency repair, or a consultation for a new system.